eSafety Commissioner

Federal Government, Youth-Led Co-Design,  Trauma Informed

Technology-facilitated abuse is increasingly prevalent amongst young people, yet existing responses are fragmented, hard to navigate, and developed without direct input from those most affected. The eSafety Commissioner needed to embed lived experience in the design of new resources and frontline support tools, to address the gap between policy intent and real-world experience.

Content Informed by Lived Experience

These animations were co-created with young people. They informed the creative direction and narrative, which were grounded in their lived experience.

What we did

Youth Engagement

Recruited and onboarded a Young Person Advisory Group (YPAG) aged 16–24, reflecting diverse lived experiences including First Nations, LGBTQIA+, and CALD communities

Trauma-Informed Facilitation

Used taruma informed engagement and research across six facilitated workshops, participants create fictional characters to safely explore real experiences of abuse without direct personal disclosure

Safeguarding

Rigorous safeguarding throughout — pre-briefing, opt-out options, psychological safety, and post-session well-being check-ins

Outcomes

Young people shaped the tone, structure and flow of public-facing digital resources and frontline support tools, including a series of animated stories that became the core engagement mechanism for the resource experience
Developed a national awareness campaign, “This Is Abuse”, that drove traffic to the website.
Strengthened frontline staff capability to recognise and respond to technology-facilitated abuse